At Bartolomeo & Perotto Funeral Home, we’ve served families in Rochester, New York for generations. With decades of experience walking alongside families through some of life’s most difficult moments, we’ve come to understand that funeral homes are about much more than logistics or legalities. We are a support system. A guide. A source of comfort when the ground feels unsteady.
Every family’s grief is unique. However, there are seven key ways we help bring support, direction, and peace of mind during this deeply emotional time. Whether you’re preplanning or in the immediate aftermath of a loss, here’s how we help you navigate your journey.
1. We Guide Families Through the Planning Process
When a loved one passes, the grief can be overwhelming, and so can the long list of decisions that follow. One of the most important roles we play is helping families navigate the funeral planning process, step by step. From choosing between burial or cremation to selecting a casket, urn, or service venue, we walk you through each option, ensuring nothing is overlooked. We listen carefully to your wishes and those of your loved one.
Then, as any funeral homes should, we offer guidance tailored to your values, faith traditions, and budget. Because we’ve been part of the Rochester community for so long, we understand local customs, religious traditions, and regional preferences. Whether you’re planning a Catholic Mass, Protestant Service, a non-denominational service, or something entirely unique, we help create a plan that honors your loved one and feels right for your family.
2. We Handle the Details So You Can Focus on Healing
The death of a loved one comes with a flood of emotions and often, an overwhelming amount of paperwork. That’s why we take care of the behind-the-scenes logistics that most people don’t realize are part of the process. From securing death certificates to notifying Social Security, managing life insurance claims, arranging transportation, and working with cemeteries or crematories, we handle the practicalities so you can focus on grieving and supporting one another.
At Bartolomeo & Perotto, we pride ourselves on being both proactive and responsive. We anticipate needs, answer questions promptly, and coordinate with outside vendors so everything runs smoothly. You don’t have to manage it all, we’ve done this for decades and we’ll be here to carry that burden with you.
3. We Create Personalized, Meaningful Tributes
Every life is unique. Every service should be, too. One of the most fulfilling parts of our work is helping families create deeply personal tributes that truly reflect the life, values, and personality of their loved one. Whether that means incorporating a favorite song, displaying a lifelong collection, or transforming our space into a themed celebration, we welcome creativity and individuality.
Some families bring in vintage cars, sports memorabilia, military honors, or photo collages that span generations. We’ve seen how these personal touches not only honor the person who passed but also help families and guests connect, share stories, and begin to process the loss together. The healing power of a meaningful tribute is immeasurable, and as one of the area’s most experienced funeral homes, we’re honored to help families bring those visions to life.
4. We Offer Grief Support That Continues After the Service
Grief doesn’t end with the funeral, and neither does our support. At Bartolomeo & Perotto, we believe that walking with a family through loss means staying present long after the service is over. We offer access to grief resources, including counseling referrals, support group recommendations, and online tools designed to help adults and children alike process their emotions in a healthy, supportive way.
We often host remembrance events that allow families to honor their loved ones in community with others who understand their pain. Our care doesn’t stop at the chapel doors. We’re here for the long haul, because grief is a journey that deserves continued compassion.
5. We Provide a Peaceful Space for Family and Friends to Gather
A warm, welcoming environment makes all the difference during a time of mourning. That’s why we’ve designed our funeral home to be more than just functional, and we’ve made it so that it’s a space that feels like home. Families tell us again and again that Bartolomeo & Perotto doesn’t feel like typical funeral homes.
With spacious rooms, natural lighting, comfortable seating, and a peaceful ambiance, our facilities are intended to provide comfort and serenity. We also offer amenities that make gatherings easier, such as private family areas, reception options, and multimedia capabilities for photo slideshows and videos. Whether you’re hosting an intimate service or a large celebration of life, our space is flexible to accommodate your needs and preferences.
6. We Help with Preplanning to Ease the Burden on Loved Ones
One of the most impactful ways we help families before loss even occurs is through advance funeral planning. While it may feel uncomfortable to talk about, preplanning gives families the invaluable gift of clarity and peace of mind. By making your own arrangements ahead of time, you remove the burden of guesswork from your loved ones. They won’t have to wonder what you would’ve wanted or worry about making the right choices in the midst of grief.
At Bartolomeo & Perotto, we guide you through the preplanning process with sensitivity and care. We take the time to understand your wishes, answer your questions, and document your preferences, whether you’re planning for yourself or a parent or partner. It’s a loving, practical step that many families tell us brings comfort both now and in the future.
7. We Honor All Faiths, Cultures, and Traditions with Respect
Rochester is a diverse, vibrant community made up of people from all walks of life. At Bartolomeo & Perotto, we’re proud to serve families of all faiths, cultures, and traditions and we do so with deep respect and understanding. Over the years, we’ve worked with families from dozens of different religious and cultural backgrounds, including Catholic, Protestant, Jewish, Muslim, Hindu, and Buddhist traditions. We serve non-religious families as well. All of our funeral directors are trained Celebrants, trained to design and lead a life celebration. We’re well-versed in the specific needs and customs associated with different rituals, and we collaborate with religious leaders and cultural advisors when needed. And, we’ve witnessed a meaningful shift in end-of-life preferences.
According to a study by the NFDA in 2023, approximately 60.5% of Americans chose cremation, while about 34.5% opted for burial. At Bartolomeo & Perotto Funeral Home, this evolution guides how we support families, whether you’re drawn to traditional rites, eco‑friendly options, or a blend of both, we stand ready to honor your loved one in a way that feels right for your beliefs and values. Our team is committed to honoring your traditions, your language, your timelines, and your values. Grief is universal, but mourning looks different for everyone. We’re here to support your family in the way that’s most meaningful to you.
Why Our Work Matters
We often tell families that what we do isn’t just a profession, it’s a calling. And after decades of serving Rochester, we still feel that way every day. The privilege of being invited into a family’s most intimate, vulnerable moments is not something we take lightly. We’ve seen firsthand how a well-supported, thoughtfully planned funeral or memorial can be a turning point in the grief journey. It’s a moment of remembrance, of community, of storytelling. It’s a moment to say goodbye, but also to begin healing.
At Bartolomeo & Perotto Funeral Home, we are not here simply to arrange services. We are here to walk beside you, to carry the load with you, and to help you find light in the midst of darkness. If you’re facing the loss of a loved one or beginning to think about planning ahead, please know that you don’t have to do this alone. When you’re looking for funeral homes in New York, we’re here to answer your questions, offer support, and help you create a meaningful tribute that reflects a beautiful life.
For answers to your questions: 585-720-6000 | info@bartolomeo.com