At Bartolomeo & Perotto Funeral Home, we’ve been serving families in Rochester, New York, for decades. Our mission has always been to offer more than just a service. We offer support, stability, and the comfort of community during the hardest moments of life.
Over the years, we’ve discovered that one of the most powerful ways to care for the families we serve is by keeping everything they need under one roof. In-house services, from planning to reception, allow families to stay close, emotionally and physically, during times when connection is everything. Let us share how our approach helps families remain together, every step of the way.
We Begin by Listening All Under One Roof
From the moment families walk through our doors, we’re here to listen. We believe that the first step to truly helping someone is understanding what they need, not just logistically, but emotionally and spiritually. Our in-house planning staff isn’t just trained in logistics, they’re trained in compassion.
By handling everything from the initial planning meeting to final arrangements here at Bartolomeo & Perotto, we remove the stress of multiple appointments, separate locations, and redundant paperwork. That means families aren’t running around town or trying to remember which person said what, they’re sitting down with a team that knows their story and stays with them the entire time. In doing so, we create an environment of trust and continuity. Families can stay together in one place, centered around the memory of their loved one, rather than splintering off into errands and phone calls.
On-Site Cremation Brings Comfort and Transparency
We understand that cremation is a deeply personal choice. That’s why we offer on-site cremation right here in Rochester, in our state-of-the-art facility. Families don’t need to worry about their loved one being transferred to another location or handled by someone they’ve never met.
When cremation happens on-site, we can assure families firsthand of the care and respect with which their loved one is treated. Some families choose to be present or involved in the process; others simply find peace knowing everything is handled under one trusted roof. It’s just another way we help families stay grounded and present during a time that can feel overwhelming.
Comfortable Gathering Spaces Mean No One Has to Leave
After a service, people want to gather. They want to share stories, laughter, tears, and a cup of coffee, or maybe even a catered meal. Our in-house reception areas allow families to do just that, without needing to move to another location or coordinate between venues. We’ve designed our gathering spaces to feel warm, inviting, and flexible, whether a family prefers a small intimate reception or a larger celebration of life with food and music.
We partner with local caterers to make sure meals are meaningful and effortless. By offering these comforts in the same location as the service, we ensure families don’t need to split up or worry about logistics. They can simply be together.
Grief Support That Stays Close to Home
The days and weeks after a loss can be just as difficult as the day of the funeral. That’s why we believe in supporting families well beyond the service itself. Our grief resources like counseling referrals, support group connections, in-house remembrance events, and even our trained therapy dog, Rocky, are all designed to keep people supported close to home.
We host remembrance events throughout the year, from candlelight vigils to holiday memorials, right here at our facility in Rochester. These gatherings provide ongoing opportunities for families to come together, reflect, and heal as a community. Having grief support rooted in the same place as the service itself brings a sense of continuity and care. It reminds families they’re not forgotten once the flowers fade, they’re part of a larger family that extends far beyond the funeral.
Technology That Connects, Not Complicates
One of the benefits of having everything in-house is the ability to integrate technology in a seamless, human-centered way. We offer livestreaming services for loved ones who can’t attend in person, as well as virtual guest books, video tributes, and digital memory walls. Because it’s all part of our in-house offering, families don’t need to manage it separately or figure out unfamiliar platforms. Our staff sets it all up and ensures it works smoothly, so family members across the world can still feel connected.
According to data by Wifi Talents, as of 2023, more than 50% of U.S. funeral homes have adopted virtual or live‑streamed services. Technology, when done well, extends the reach of love. And it works best when it’s supported by people who understand both the tools and the emotions behind them.
A Sense of Place that Grounds and Comforts
There’s something deeply comforting about having a consistent, familiar place to return to especially in times of sorrow. Over the years, Bartolomeo & Perotto has become that place for many in the Rochester community. We’ve designed our funeral home to feel more like a home than an institution.
Warm lighting, welcoming décor, quiet corners, and open gathering spaces all contribute to a feeling of peace and connection. It’s not uncommon for families to stop by just to say hello, to sit for a moment, or to bring us an update about how they’re doing. When every step of the journey from the first call to the last goodbye happens in one place, that place becomes sacred. It becomes a part of the family’s story.
Saving Time, Stress, and Energy for What Matters
By offering everything in-house, we relieve families of one of the greatest burdens during a time of loss: the pressure to coordinate. When transportation, communication, and logistics are handled for you, that time and energy can be redirected toward what truly matters, being together, grieving, remembering, and beginning to heal. Every minute not spent on phone calls or navigating between locations is a minute spent in connection. And those minutes matter. At Bartolomeo & Perotto, we take care of the details so families can take care of each other.
Why It Matters And Why It Always Will
As we reflect on the many years we’ve served the Rochester community, we return to one simple truth: families heal better when they stay together. Grief is not something to be managed alone. It’s something to be shared, supported, and walked through side by side.
Our in-house services aren’t just about convenience. They’re about care. They’re about making sure that no one has to face the hardest days of their life while juggling logistics. They’re about creating a space where families can stay close, physically and emotionally, through every step of saying goodbye.
At Bartolomeo & Perotto, we’re honored to be that space. Honored to offer more than services, we offer presence and continuity. Our commitment to in-house care is not just a business decision; it’s a reflection of who we are.
We’re a local, family-operated funeral home that’s been part of the Rochester community for decades. We’ve grown alongside generations of families. We’ve cried with them, prayed with them, and celebrated lives well lived with all the dignity and attention they deserve. And through it all, we’ve learned that the strongest families are those who stay together, especially in moments of loss. Our role is to make sure that togetherness is possible, practical, and protected.
Looking Ahead, The Future of Funeral Care Is Personal
As funeral care continues to evolve, we remain rooted in the belief that personal connection matters most. While technology, trends, and preferences may shift, the need for compassionate, community-centered service never changes. That’s why we continue to invest in our people, our space, and our ability to provide everything families need right here at Bartolomeo & Perotto. Whether it’s a quiet planning meeting over coffee, a fully customized life celebration, or a reception full of laughter and shared memories, we’re here to make it happen seamlessly, respectfully, and in-house. Because when the rest of the world feels uncertain, families deserve a place where the next step is clear, and they’re not walking it alone.