The Cremation with Confidence Guarantee
With the Cremation with ConfidenceTM Guarantee, you never have to wonder if your loved one is being properly taken care of.
Why the Guarantee Exists
Our Exclusive 10 Step Cremation With Confidence Process:
1: Code of ethics
At Bartolomeo & Perotto Funeral Home, we have a strict code of ethics and procedures we adhere to while your loved one is in our care. And, we only use one crematory that we know and trust to uphold those ethical standards.
As part of our procedures, one of our staff members will accompany your loved one to the crematory, will witness the start of the cremation process, and will bring the cremated remains back to the funeral home. We do this to ensure that your loved one is well-cared for at all times. This is the first step in our Cremation with Confidence Process.
We guarantee that the cremated remains you receive are those of your loved one.
2: Safeguarding personal identity
To ensure security, a personal identification band is placed on your loved one at the moment your loved one is transferred to our care.
3: Unique tracking system
Upon arrival, your loved one is logged into a tracking system and assigned an identification number, which is stamped into a stainless steel identification tag.
This number is used to track every phase of the cremation process. This tracking system includes date and time of arrival at the facility and name of the transfer technician.
Personal belongings are catalogued and placed in a secure area for their return to the family.
4: Family identification
Our staff will bathe and dress your loved one in the clothes provided by the family or a gown we provide. Then, we will ask you, or a representative, to positively identify him or her prior to cremation.
This identification is made possible as we have an onsite refrigeration unit for your assurance.
5: Checks and balances for accurate paperwork
Two individuals, a family member and a funeral home staff member, will review all cremation paperwork and permits. This is to ensure authorizations and permits have been received and have been properly documented.
Once all documentation is verified, both persons must sign the cremation order, prior to the cremation. At this time, you are welcome to accompany the funeral home member to the crematory.
6: Cremation log book
Prior to the cremation, your loved one’s personal identification is recorded in a cremation log book. The name of the individual, date and time of the cremation, identification number and crematory operator’s name is documented. The cremation technician initials the log before, and after the cremation.
7: Details during the cremation
The crematory checklist with the identification card are on the outside of the cremation chamber during the procedure. The metal identification tag is present in the cremation chamber during the process.
8: Details after the cremation
After, the cremated remains are placed in an urn. The stainless-steel identification tag stays with the urn. The identification card goes into our permanent files.
9: Return of the cremated remains
Our staff will notify you to schedule a time for receiving the cremated remains. At this time, we will provide a dignified setting, in which to receive the urn.
10: Celebration of life
We will assist in planning a funeral or memorial service, before or after the cremation. A ceremony can help in giving a meaningful tribute to your loved one.